Are you in crisis or distress and need help now?
If you or someone you are with is in a mental health crisis and needs urgent support, call 111 and select the mental health option.
Available 24 hours a day, 7 days a week, 365 days a year.
A team member will explore and triage the nature of your call and, if appropriate, will make arrangements for a clinician to meet with you. The team comprises a range of experienced NHS staff and clinicians with specific mental health expertise and have access to local services which can support and advise you.
If you have difficulties hearing or are deaf:
Call 18001 111 using the Relay UK app or a textphone (available 24/7)
Or visit https://signvideo.co.uk/nhs111
Call 999 in a medical emergency:
When someone is seriously ill or injured and their life is at risk.
When to dial 999
Call 999 in a medical emergency - when someone is seriously ill or injured and their life is at risk.
Medical emergencies can include:
- loss of consciousness
- an acute confused state
- fits that are not stopping
- persistent, severe chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
- severe allergic reactions
- severe burns or scalds
- overdose
For more information about when to call 999, click here.
Other options in a non-life threatening emergency
If you or the person you are with does not need immediate medical attention, please consider other options before dialling 999:
- self care at home
- talking to a pharmacist
- calling your GP
Need to talk to someone?
Coventry and Warwickshire Mental Wellbeing Line
0800 616 171
Available 24/7, 365 days/year
Provided by Wellbeing for Warwickshire, the Coventry and Warwickshire Mental Wellbeing Line is for Coventry and Warwickshire residents. If you are:
- feeling low, anxious, or stressed,
- having a difficult time coping,
- and need to talk to someone in confidence to find the right service.
Call to talk to one of the friendly and compassionate advisors who can provide connection, advice, information and signposting to other services.
NHS Talking Therapies
NHS Talking Therapies is a service for people with symptoms of anxiety and low mood in Coventry, Warwickshire and Solihull.
You can refer yourself into this service.
Samaritans
Call 116 123. 24/7 365 days/year.
If you are having thoughts about suicide and need to talk to someone, you can speak to Samaritans, for free.
Suicide prevention
Staying safe from suicidal thoughts
Offers compassion, kindness and easy ways to help keep people safer from thoughts of harm and suicide. Seek support and discover hope of recovery through powerful videos from people with personal experience.
Jointly funded by NHS England, they provide 'Safety Plan' guidance tools with easy-to-print online templates, and video tutorials designed to help people through the process of writing their own Safety Plan, to build hope, identify actions and strategies to resist suicidal thoughts, and develop positive ways to cope with stress and emotional distress.
Dear Life
Local and national resources for people feeling suicidal, worried about someone who may be, or have lost someone to suicide.
The Stay Alive app
The Stay Alive app is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis.
Shining a Light on Suicide
If you are concerned about the mental health of someone you know, please see some advice and guidance from Shining a Light on Suicide.
Free online suicide prevention training
The Zero Suicide Alliance now offers free online suicide prevention training. The training takes 20 minutes to complete and will give you the skills that could lead to a life being saved.
Need a safe space?
Safe Haven Coventry and Warwickshire
Every evening from 6:00pm to 11:00pm. 16+.
Call 024 7601 7200 or text 07790 777039 (Coventry), 07852 010146 (Warwickshire).
Email: support@cwsafehaven.org.uk
Self help tools
Dimensions is a free online tool providing self-care information to support adults, children and young people in Coventry and Warwickshire.
You rate yourself or another person against a number of dimensions related to health and wellbeing.
The Dimensions tool creates a report with information about self-care, local services, websites, video, books and apps.
Visit Dimensions
The Academy offers a wide range of free courses and workshops designed to empower your mental health and wellbeing provided by a number of partner organisations working together.
On Qwell, you'll find hundreds of articles, podcasts and mini-activities to help you look after your mental health.
Online mental wellbeing community for 11-25 year olds, offering free, safe and anonymous support.