We want to be able to learn from your experiences with us, whether they are good or bad, so that we can continue to improve our services.
Queries, compliments and complaints
The Patient Advice and Liaison Service (PALS) deals with patients', relatives' or carers’ queries and concerns regarding their health care at CWPT, and can provide information on NHS services generally.
iWantGreatCare
Whether you wish to say a public thank you for truly great care or highlight things that could have been done better, iWantGreatCare is the place to do it and you can make a real difference and help the next patient.
Patient Stories
Telling us your story can help us learn from the good and bad parts of your experience. If you are happy for us to publish your story, it could also help other people.
Care Opinion
Care Opinion is a national website where you can easily leave your comments or complaints about your services in Coventry and Warwickshire, and see how we respond to it.