The Patient and Carer Race Equality Framework (PCREF)
What is PCREF?
NHS England's first anti-racism framework, the Patient and Carer Race Equality Framework (PCREF) helps NHS mental health trusts to improve services for people from diverse ethnic, racial and cultural backgrounds.
PCREF is a partnership with local services, including the police and local authorities, as well as community and voluntary organisations, patients, service users, carers, families and communities.
The aim of the PCREF is to make sure diverse and minority communities are working together to make the framework part of standard practice for NHS trusts.
Detail:
The PCREF has three key parts:
Part 1: Leadership and Governance
Trusts' boards will be leading on establishing and monitoring concrete plans of action to reduce health inequalities.
Part 2: Data
New data sets on improvements in reducing health inequalities will need to be published, as well as details on ethnicity in all existing core data sets.
Part 3: Patient and Carers Feedback Mechanisms
Visible and effective ways for patients and carers to feedback will be established, as well as clear processes to act and report on that feedback.
What the PCREF will mean for the Trust:
We recognise that people have different experiences depending on their race and background. The Trust will be more open in having conversations about race and inequalities, and will work to provide solutions to address racism and racial inequality.
How the Trust will embed anti-racism through the patient and carer race equality framework (PCREF)
Leadership and governance
- We will nominate an executive board lead and establish governance structures, accountability and leadership across the organisation.
- We will co-develop, implement and review local PCREF plans with racialised communities and our workforce.
- We will identify priorities for improvement in meeting the specific legislative and regulatory requirements relating to equalities to include in local PCREF plans.
- We will monitor core measures at Trust Board level on a regular basis and publish PCREF plans.
National organisational competencies
- We will engage with racialised communities to identify and agree core organisational competencies.
- We will agree on measurable and practical actions to co- develop in local PCREF plans.
- We will ensure the whole organisation is aware of its responsibilities in implementing local PCREF plans.
Patient and carer feedback mechanism
- We will ensure patient experience data is used, monitored and flowed to national data-sets to enable bench- marking, lesson-sharing and service improvement.
- We will ensure outcome measures are routinely used and monitored locally, and flowed to national datasets to enable benchmarking, lesson-sharing and improvement of services.
- We will agree approaches for implementing a 'real time' and transparent feedback loop for racialised and ethnically and culturally diverse communities.